Why every UK event organiser must create a proper medical needs assessment – and why most get it completely wrong. 
If you’re organising an event in the UK, the Purple Guide requires you to create a medical needs assessment. It’s not optional, it’s not a suggestion – it’s a legal requirement for licensed events. But here’s the problem: most event organisers think this is just about counting first aiders and calculating ratios based on attendee numbers.
They’re wrong.
A proper medical needs assessment isn’t about how many first aiders you need – it’s about identifying every medical risk at your event and ensuring you have the right resources to manage them safely. Get it wrong, and you’re not just risking attendee safety – you’re exposing yourself to serious liability.

What the Purple Guide Actually Requires

The Purple Guide is crystal clear: “Every event should have an appropriate level of medical cover, set out in a specific medical plan and based on a comprehensive medical needs assessment.”
It goes further: “The calculation of medical needs should not be based solely on expected numbers attending.”
This isn’t bureaucratic box-ticking. This is about understanding that a 5,000-person rock festival needs completely different medical provision than a 5,000-person classical concert, even though the attendance numbers are identical.

Why Most Medical Needs Assessments Fail

We’ve reviewed hundreds of medical needs assessments over our 5 years in the industry, and the majority make the same fundamental mistakes:
  • Focus only on attendee numbers – “We have 3,000 people, so we need X first aiders”
  • Use generic templates without considering event-specific risks
  • Miss environmental hazards completely
  • Created by people who don’t understand medical emergencies or event dynamics
  • Ignore site-specific factors that could cause multiple casualties
The result? Inadequate medical cover that fails when you need it most, and potential legal liability for failing to meet your duty of care.

The Purple Guide’s 3-Step Assessment Process

The Purple Guide outlines a specific methodology for calculating medical needs:

Step 1: Predict Expected Presentations

This isn’t guesswork. It’s based on:
  • Event type and activity level (active participation vs passive attendance)
  • Duration (presentations increase markedly after 6 hours)
  • Environmental factors (temperature, weather, terrain)
  • Audience demographics (age profile, alcohol consumption, camping)
  • Historical data from similar events

Step 2: Predict Peak Demand

Most events see 10-20% of their daily medical presentations in a single hour. Your medical provision must handle this peak, not just the average demand.

Step 3: Match Resources to Predicted Demand

This means having the right skills, equipment, and capacity for your predicted presentations – not just bodies in high-vis vests.

Critical Risk Factors Most Organisers Miss

A proper medical needs assessment must identify and address these often-overlooked risks:

Environmental Hazards

  • Uneven ground and trip hazards that cause ankle injuries and falls
  • Steps and level changes that become dangerous in crowds or poor lighting
  • Weather exposure – both heat exhaustion and hypothermia risks
  • Site accessibility for emergency vehicles and stretcher access

Event-Specific Risks

  • Moshing and crowd dynamics at rock concerts
  • Alcohol and substance use at festivals (significantly increases medical presentations)
  • Physical participation in sports events or adventure activities
  • Camping complications (doubles presentation rates for camping attendees)

Vulnerable Groups

  • Age demographics (elderly attendees have different medical needs)
  • Disability access and specific support requirements
  • Intoxication levels and associated risks
  • Mental health considerations for high-stress or emotional events

Real-World Examples: Why Context Matters

Outdoor Music Festival (3,000 attendees):
  • High alcohol consumption expected
  • Uneven grass terrain with temporary structures
  • Hot weather forecast
  • Camping element
  • Result: Higher medical presentation rate, need for intoxication management, trip hazard mitigation
Indoor Corporate Conference (3,000 attendees):
  • Minimal alcohol, professional environment
  • Climate-controlled venue with level access
  • Older demographic (higher cardiac risk)
  • Result: Lower presentation rate but need for cardiac emergency capability
Sports Ground Event (3,000 attendees):
  • Physical activity increases injury risk
  • Spectator areas with steps and barriers
  • Weather exposure
  • Result: Focus on musculoskeletal injuries and crowd safety
Each requires completely different medical provision, despite identical attendance numbers.

What Your Medical Needs Assessment Must Include

A compliant medical needs assessment should address:

Site Risk Analysis

  • Ground conditions and trip hazards
  • Access routes for emergency vehicles
  • Lighting levels and visibility
  • Weather protection and shelter

Event Risk Factors

  • Activity type and participation level
  • Expected alcohol/substance use
  • Duration and timing
  • Camping or overnight elements
  • Treatment facility specifications
  • Communication and coordination systems

Common Mistakes That Create Liability

Using Last Year’s Assessment Without Review Every event is different. Weather, lineup changes, site modifications, or timing changes all affect medical risk.
Generic Template Approach Downloading a template and filling in attendance numbers isn’t a medical needs assessment – it’s a compliance exercise that won’t protect you when something goes wrong.
Not Involving Medical Professionals Your assessment should be created or reviewed by someone who understands both event dynamics and medical emergencies – not just event management.
Ignoring “Reasonably Foreseeable” Presentations The Purple Guide requires you to plan for medical situations that might “reasonably” occur – not just the most likely scenarios.

Questions Your Assessment Must Answer

Before finalising your medical provision, your assessment should clearly answer:
  • What medical situations might reasonably occur at this specific event?
  • What environmental and site risks could cause injuries?
  • Do we have the right clinical skills for our predicted presentations?
  • Can emergency vehicles access all areas of the site?
  • How will we handle peak demand periods?
  • What happens if our primary medical facility is overwhelmed?

The Legal Reality: Duty of Care

Creating a proper medical needs assessment isn’t just about Purple Guide compliance – it’s about fulfilling your legal duty of care to attendees. If someone is seriously injured at your event and your medical provision is found to be inadequate, the courts will examine whether you conducted a proper risk assessment.
A generic, template-based assessment won’t protect you. A comprehensive, event-specific assessment created by competent professionals will.

Getting It Right: Professional Medical Needs Assessment

A proper medical needs assessment requires:
Medical Expertise: Understanding what medical presentations are likely and what resources are needed to manage them safely.
Event Experience: Knowing how different event types, weather conditions, and site factors affect medical demand.
Purple Guide Knowledge: Understanding the regulatory requirements and how to demonstrate compliance.
Site-Specific Analysis: Evaluating your unique venue, risks, and circumstances.

Frequently Asked Questions

Who should create my medical needs assessment? Someone with both medical knowledge and event experience. Many event organisers lack the clinical understanding to predict medical presentations accurately.
How often should I update my assessment? Any time event factors change – weather, lineup, site layout, timing, or capacity changes all require reassessment.
Can I use the same assessment for different events? No. Each event requires its own specific assessment based on its unique risks and circumstances.

Protect Your Event with Professional Assessment

Don’t risk your event’s safety or your legal compliance with a generic medical needs assessment. Every event is unique, and your medical provision should reflect your specific risks, audience, and site conditions.
We provide comprehensive medical needs assessments that consider all aspects of your event – from crowd dynamics to environmental hazards to regulatory requirements. Our assessments are created by experienced clinicians who understand both Purple Guide requirements and real-world event medical demands.
Ready to ensure your event is properly protected?
Contact us for a professional medical needs assessment that meets Purple Guide requirements and protects your duty of care obligations.
Because when it comes to medical emergencies, proper planning isn’t optional – it’s essential.

Marches Ambulance Service provides Purple Guide compliant medical needs assessments and comprehensive event medical cover across Herefordshire, Worcestershire, and beyond. Contact us at hello@marchesambulance.co.uk or 01568 605110.

CQC Registered Event Medical Providers: What You Need to Know

The essential guide for UK event organisers comparing medical providers and why CQC registration could protect your event, your guests, and your reputation.
If you’re organising a large event in the UK with 3,000+ attendees, you’ve probably received quotes from multiple event medical cover providers. On the surface, they all look similar – uniformed staff, medical equipment, and promises of professional cover. But here’s what most event organisers don’t realise: all medical cover looks the same until something goes wrong.
The difference between basic first aid and a CQC-registered event medical provider isn’t just about ticking boxes – it’s about clinical governance, legal protection, and ensuring your duty of care is properly fulfilled when lives are on the line.

What Exactly Is CQC Registration for Event Medical Providers?

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. When an event medical provider is CQC-registered, it means they operate under the same regulatory oversight as NHS services, private hospitals, and GP practices.
But here’s where it gets crucial for event organisers planning festival medical services or large event medical cover: there are two very different types of CQC registration.

Patient Transport vs Treatment of Disease/Injury

Most event medical providers only register for patient transport, essentially moving stable patients from A to B. This is cheaper and easier to maintain, but it’s not what you actually need for professional event medical services.
What you need for comprehensive event medical cover UK standards is registration for treatment of disease and injury, the ability to assess, treat, and make clinical decisions about unwell patients. This requires:
  • Higher clinical standards
  • Regular CQC inspections
  • Robust clinical governance
  • Qualified clinical leadership
  • Comprehensive policies and procedures
At Marches Ambulance Service, we hold both registrations because we understand what event organisers actually need for large event medical cover.

Why CQC Registration Matters for Your UK Event

Legal Protection and Duty of Care

As an event organiser, you have a legal duty of care to provide adequate medical provision. The Purple Guide (Section 5.20) states: “In England, it is highly likely that ambulance services undertaking patient transport services need to be registered with the Care Quality Commission for the provision of such services.”
But professional event medical services go further than transport. When someone collapses at your event, you need a provider who can:
  • Make clinical decisions under pressure
  • Administer appropriate treatments
  • Follow evidence-based protocols
  • Maintain proper clinical records

Insurance and Liability Implications

Your insurance provider expects you to exercise due diligence in selecting competent event medical cover. A CQC-registered provider demonstrates this due diligence through:
  • Medical malpractice insurance (not just public liability)
  • Clinical governance frameworks that reduce risk
  • Regulatory oversight that ensures consistent standards
  • Professional accountability through registered healthcare professionals

Quality Assurance vs “Hope for the Best”

With CQC-registered festival medical services, you’re not hoping your medical team will perform well, you have regulatory assurance that they will. This includes:
  • Clinician-led oversight for complex decisions
  • Standardised protocols for common presentations
  • Regular training and competency assessments
  • Clinical audit and continuous improvement

Event Medical Provider Requirements: What to Look For

Verify Their Registration Type

Don’t just ask if they’re “CQC registered” for event medical cover, ask specifically what they’re registered for. You can verify this yourself on the CQC website by searching for their provider name.
Red flags:
  • Only registered for patient transport
  • Can’t provide their CQC provider ID
  • Vague answers about their registration status
Green flags:
  • Registered for treatment of disease/injury
  • Can provide their CQC provider ID immediately
  • Transparent about their inspection status

Check Their Clinical Leadership

The Purple Guide emphasises that event medical services should have “a leadership structure with a clear hierarchy of responsibilities.” Ask:
  • Who is their clinical lead?
  • What are their qualifications?
  • Will they be present at your event?
At Marches, every service is guided by a senior clinician, ensuring consistent, safe, and effective medical decision-making at all times across Herefordshire, Worcestershire, and Gloucestershire events.

Understand Their Staffing Standards

CQC-registered providers must demonstrate appropriate staffing levels and skill mix for large event medical cover. The Purple Guide references the RCSEd FPHC competency framework, with minimum PHEM D qualifications for unsupervised work at licensed events.
Questions to ask:
  • What qualifications do your staff hold?
  • How do you verify their competency?
  • What’s your staff-to-attendee ratio for my event type?

The Real-World Impact: When Professional Event Medical Services Matter

Consider this scenario: A 45-year-old attendee collapses with chest pain at your festival. The difference between a basic first aid provider and CQC-registered event medical cover could be:
Basic Provider Response:
  • Basic assessment
  • Call 999 and wait
  • Limited treatment options
  • No clinical decision-making authority
CQC-Registered Event Medical Provider Response:
  • Comprehensive clinical assessment
  • 12-lead ECG interpretation
  • Pain management protocols
  • Clinical decision on transport priority
  • Detailed handover to receiving hospital
The CQC-registered provider doesn’t just provide cover – they provide clinical care that could save lives and protect your event from liability.

The Growing UK Regulatory Landscape for Event Medical Cover

The regulatory environment is tightening. Within 12-24 months, CQC regulation will extend to all temporary, cultural, and sporting event venues. Martin’s Law has gained royal assent, requiring enhanced security and medical planning.
Event organisers who choose CQC-registered event medical services now are future-proofing their events against these changes.

Making the Right Choice for Your Event Medical Cover

The question isn’t whether you can afford a CQC-registered event medical provider – it’s whether you can afford not to have one.
Before you make your decision, ask potential providers:
  • “What type of CQC registration do you hold?”
  • “Can you provide your CQC provider ID for verification?”
  • “Who will be your clinical lead at my event?”
  • “What protocols do you follow for medical emergencies?”
  • “How do you ensure clinical governance at events?”
If they can’t answer these questions clearly and confidently, they’re not the right provider for your event medical cover needs.

Frequently Asked Questions About CQC Registration

How do I verify a provider’s CQC registration? Visit the CQC website and search for the provider’s name. Look specifically for “treatment of disease/injury” registration, not just patient transport.
What does CQC registration cost providers? CQC registration fees are significant, plus ongoing inspection costs and compliance requirements. This investment demonstrates commitment to professional standards.
Are all event medical providers required to be CQC registered? Not legally required for all events, but increasingly expected for professional event medical services and recommended by the Purple Guide for larger events.

Get Your Free UK Event Medical Cover Requirements Guide

Want to dive deeper into event medical planning? Download our comprehensive Event Medical Cover Guide packed with practical advice, regulatory requirements, and planning templates specifically for UK events.
[Download Free UK Event Medical Cover Requirements Guide]

Ready to Discuss Your Event’s Medical Needs?

Every event is unique, and your medical provision should reflect your specific risks, audience, and requirements. We provide comprehensive medical needs assessments that consider all aspects of your event – from crowd dynamics to venue layout to activity risks.
Contact us for a no-obligation medical needs assessment and discover how CQC-registered cover can protect your event, your guests, and your reputation.
Because when it comes to medical emergencies, there are no second chances to get it right.

Marches Ambulance Service is CQC-registered for both patient transport and treatment of disease/injury. We provide consultant-led medical cover for events across Herefordshire, Worcestershire, and beyond. Contact us at hello@marchesambulance.co.uk or 01568 605110.